Information that is collected
Our website will collect personal information such as your name, email and nationality upon any enquire or comment you send through a web form, as well as computer and navigation cookies that are used for statistical analysis purposes under the international electronic law and current policies.
Use of the collected information
Our website uses the information in order to provide the best possible service, particularly to maintain a registry of users, orders (if applicable), and improve our products and services. It is possible that periodic e-mails are sent through our site with special offers, new products and other advertising information that we consider relevant to you or that may benefit you, these e-mails will be sent to the address you provide and may be canceled anytime.
RT is highly committed to keep your information secure. We use the most advanced systems and update them constantly to ensure that there is no unauthorized access.
A cookie refers to a file that is sent with the purpose of requesting permission to be stored on your computer. Upon accepting, this file is created and the cookie then serves to collect information regarding web traffic, and also facilitates future visits to a recurrent website. Another function of the cookies is to recognize you individually and therefore provide you with the best personalized service on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Links to Third Parties
This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our site, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms, privacy or the protection of your data in those other third party sites. These sites are subject to their own privacy policies, so it is recommended that you check them to confirm that you agree with them.
Control of your personal information
At any time you are able to restrict the collection or use of personal information that is provided to our website. Each time you are asked to fill out a form, such as the user registration form, you can check or uncheck the option to receive information by email. In case you have marked the option to receive our newsletter or advertising you can cancel it at any time.
However, when you enquire a quote or more information about an specific tour or service, you will provide us with some personal information such us your “name”, “e-mail”, “nationality” and your travel plan. This personal information will not be sold or misused for any commercial gain. We will only use this information in regardiing your enquires and to provide you with sufficient information about a certain Tour or service. By sending us an enquire or comment through a web form, you accept that we store your information for further use such as answering your enquires, provide you with relevant advertisement or ask you for a review of our service in our website or in a third-party website such as “tripadvisor”, “bookmundi” or more.
This company will not sell, assign or distribute personal information that is collected with or without your consent, unless required by a judge with a court order.
Quality and Purpose
By clicking on the “Submit” button (or equivalent) embedded in our forms, the user declares that the information and data provided in them is accurate and true. In order for the information provided to be always up-to-date and free of errors, the User must communicate, as soon as possible, any changes to his / her personal data that may occur, as well as the rectifications of erroneous data in the event that any information is detected.
The User guarantees that the information provided is true, accurate, complete and up-to-date, and is responsible for any damage or loss, direct or indirect, that may be caused as a result of breach of such obligation. Depending on the form or section you access, and according to the information you provide, it will be used for the purposes described below, so you expressly and freely and unequivocally accept the processing of your data according to the following purposes:
- Those that are particularly indicated in each of the pages or sections where the registration form or electronic contact appears.
- In general, to meet your requests, comments, queries or any type of request that is made by the user through any of the contact forms that we make available to our users.
- To inform you about inquiries, requests, activities, products, news and / or services; via e-mail, fax, Whatsapp, Skype, telephone provided, sms, mms, and in the same way to send commercial or advertising communications through any other electronic or physical means, which enables communications. These communications will always be related to our products, services, news or promotions, as well as those products or services that we may consider of interest and that may offer collaborators, companies or “partners” with whom we maintain agreements of promotion or commercial collaboration. If so, we guarantee that these third parties will never have access to your personal data, with the exceptions reflected in the present, being in all cases these communications made by RT.
- Develop market profiles for advertising or statistical purposes.
Therefore, RT recommends the user to read carefully and in advance all the terms and conditions, purchase conditions, privacy policies, legal notices and / or similar of these linked sites before proceeding to the acquisition of these products or use of the web.
Access to data on behalf of third parties
Responsible Trave may hire third parties to perform functions on its behalf in relation to the purposes for which your personal data may be collected, such as analyzing the information provided, hosting websites or similar, having access to the necessary personal information for the performance of their functions, although they may not use this information for any other purpose, we will constantly manage our relations with such third parties in a manner that complies with the applicable regulations on the protection of personal data.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we protect your data (Security measures)
RT has adopted all the necessary technical and organizational measures to guarantee the security and integrity of the personal data it processes, as well as to prevent its loss, alteration and / or access by unauthorized third parties. Notwithstanding the foregoing, the user acknowledges and accepts that security measures on the Internet are not impregnable.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.